Privacy Policy

Experience Nor Cal Privacy Guided Tours

Effective Date: 08/26/2025

At Experience Nor Cal (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book or participate in our guided tours and use our website or services (“Services”)

1. Information We Collect

We may collect the following types of information:

Personal Information


Name, email address, phone number, billing address, and payment details.

Emergency contact information (if required for certain tours).

Booking & Transaction Data


Tour reservations, dates, payment confirmations, and customer service communications.

Technical Information


IP address, browser type, device information, and usage data when you interact with our website.

2. How We Use Your Information

We use your information to:

Process bookings, payments, and confirmations.

Communicate with you regarding tours, cancellations, or updates.

Improve our Services and customer experience.

Comply with legal obligations and resolve disputes.

Send marketing emails or promotional offers (only if you have opted in; you may unsubscribe anytime).

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

Service Providers (e.g., payment processors, booking platforms, IT support).

Legal Authorities if required to comply with applicable laws, regulations, or legal processes.

Business Transfers if our company is merged, acquired, or undergoes a reorganization.

4. Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes. When no longer required, data is securely deleted

5. Data Security

We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or correct your personal information.

Request deletion of your data, subject to legal obligations.

Opt out of marketing communications.

Restrict or object to certain data processing activities.

To exercise your rights, please contact us at the information provided below.

7. Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality. You may disable cookies in your browser settings, but some features may not function properly.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the “Effective Date” updated accordingly.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Experience Nor Cal Guided Tours

2549 Venus Way, Redding, CA 96002

Homeawaystr@gmail.com

1(530)227-7174